Last Updated: November 2025
Welcome to TiloSoftware (“we,” “our,” “us”).
We are a SaaS and digital marketing agency based in Lucan, Dublin, Ireland.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or contact us.
By using our website or services, you agree to the terms of this Privacy Policy.
We may collect the following types of information:
Personal Information: Name, email address, phone number, company name, and any details submitted through our forms, calendar bookings, or chat features.
Technical Data: IP address, browser type, device information, and pages visited (via cookies or analytics tools).
Payment Information: If applicable, billing details and transaction data (processed securely through third-party payment providers).
We use your data to:
Provide and manage our SaaS and marketing services.
Respond to inquiries and communicate with clients.
Schedule and manage calls or demos.
Improve our website and service offerings.
Send marketing updates or newsletters (only if you’ve opted in).
We will never sell or share your personal information with third parties for marketing purposes.
We process your data under the following legal grounds:
Contract: To provide the services you requested.
Consent: When you opt in to receive marketing communications.
Legitimate Interest: To improve our website and business operations.
Your data is stored securely on GDPR-compliant servers.
We use encryption, access controls, and monitoring to protect your information against unauthorized access, alteration, or misuse.
We retain personal data only as long as necessary for business, legal, or operational purposes.
If you wish to have your data deleted, you can contact us anytime at [email protected].
As a resident of the EU/EEA, you have the right to:
Access, correct, or delete your personal data.
Withdraw consent for marketing communications.
Request data portability.
File a complaint with the Data Protection Commission (DPC) Ireland if you believe your data has been misused.
To exercise your rights, email us at [email protected].
We use cookies to enhance your browsing experience and improve site performance.
You can disable cookies in your browser settings at any time, though some site functions may be limited.
We may use trusted third-party tools such as:
Google Analytics (for website analytics)
GoHighLevel (for CRM and automation)
Email and payment processors (for communications and billing)
Each third party maintains its own GDPR-compliant privacy policy.
We may update this Privacy Policy periodically.
All updates will be posted on this page with a new “Last Updated” date.
If you have any questions or concerns regarding this Privacy Policy, please contact us:
📧 [email protected]
🏢 Lucan, Dublin, Ireland